75%
Reduction in adjudication times
100%
Automation increases responsiveness to customers
15%
Increase in customer satisfaction
To increase customer satisfaction and improve the payment process, Safe-Guard aimed to eliminate any sticking-points in the customer journey that could cause contract and claims requests to be delayed. Today, the Kofax Intelligent Automation Platform allows Safe-Guard to automate the contract process and accelerate the end-to-end claims lifecycle, from submission to payment. The solution extracts 86 data points from the 14 claims documents, eliminating the need for assessors to manually review them.
About Company
Safe-Guard delivers products to the motor vehicle industry. Its products are sold at more than 10,000 dealerships across North America
Products
Kofax RPA
Kofax TotalAgility
Kofax Mobile Capture
Kofax Mobile SDK
Kofax Transformation
Focus
Robotic Process Automation
Customer Onboarding
Claims Processing
Related Products
Kofax TotalAgility
TotalAgility Intelligent Automation Platform accelerates business processes with document intelligence, task automation and process orchestration.
Kofax Mobile Capture
With Mobile Capture, customers can use the camera on their phones to snap a pic of a driver’s license, pay bills and much more.