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Maryland State House, in Annapolis, at dusk. The Maryland State House is the oldest U.S. state capitol in continuous legislative use, dating to 1772 and housing the Maryland General Assembly.

Digital Workflow Transformation in the Public Sector

Drive world-class constituent benefits, case management and operational efficiency.
Overview
Overview

A Digital Government Experience

Constituents increasingly expect government to behave more like the private sector in how it engages and serves them. Meet today’s challenges with digital workflow transformation that drives world-class constituent benefits while driving down costs and improving citizen services.
Shot of corporate businesspeople meeting in the boardroom
Constituent Onboarding

Constituent onboarding

Application automation simplifies the collection and processing of constituent information for public assistance programs, so your first impression will make a lasting positive impact.

Case Management

Case management

Replace slow, paper-based and error-prone handling of claims, court cases and public assistance programs with automated case management workflows.

Digital Mailroom

Digital mailroom

Seamlessly capture and classify data at the point of entry, and quickly route process-ready information for greater operational efficiency and constituent satisfaction.

Use Cases
Use Cases

Digital Workflow Transformation in Government

Use cases for intelligent automation in public assistance programs, case management and constituent services.
Dramatic sunset over the US capitol in Washington DC

Government application automation

Improve constituent engagement while you automate, simplify and speed up your application process.

Public assistance

Automate every aspect of your public assistance programs to better serve constituents.

Public safety and law enforcement

Enhance communication and information access to efficiently serve and protect your community.

Medical claims processing

Streamline the digitization, validation, conversion and intelligent routing of paper medical claims.

Case Studies
Case Studies

What's Your Tomorrow?

It would have been impossible for us to complete a project of this scale and complexity without Kofax RPA.
Spokesperson
Large Government Department
Maryland State House, in Annapolis, at dusk. The Maryland State House is the oldest U.S. state capitol in continuous legislative use, dating to 1772 and housing the Maryland General Assembly.

Ready to learn more?

Whether you need to digitally transform a simple task or an end-to-end process, we can help you do it.