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Start and Scale Customer Workflow Automation With One Complete Platform

Overview
Overview

What Customer Workflows Can We Help You Automate?

Streamline customer workflows with Kofax intelligent automation to improve customer experiences and achieve operational efficiency. Automate the most time-consuming operations across onboarding and client management processes.
Happy businesswoman looking away while holding digital tablet in office
Automate document processing with built-in AI

Automate document processing with built-in AI

Digitize, classify, make decisions and extract data from documents in real-time.

Breakdown silos with seamless enterprise integration

Breakdown silos with seamless enterprise integration

Connect to business-critical systems, workflows and data with pre-packaged connectors and APIs.

Manage end-to-end workflows from one platform

Manage end-to-end workflows from one platform

Manage the collaborative work of human and digital workers with low-code workflow design and build capabilities.

Opportunities
Opportunities

Digital Workflow Transformation Is Your Competitive Advantage

Ambitious senior businessman working on new project. Positive mature entrepreneur dreaming of new achievements. Handsome man sitting at table with laptop and looking away. Business lifestyle concept

Boost customer service responsiveness

Automate manual, time consuming tasks across email, call center applications and your core systems. Free up your representatives to focus more on your customers, understand their needs and improve relationships and satisfaction.

Business teamwork situation. Group of three people discussing daily tasks in the office

Exceed service-level agreements

Locate customer information quickly and easily to minimize call center wait times or service delays so you can meet and exceed your SLA commitments. Provide your employees with timely access to the information they need to get their work done quickly and efficiently.

Businessman And Businesswoman Meeting In Modern Office

Enhance engagement through real-time insights

Give your CSRs real-time access to data in any application so they can answer questions and complaints efficiently and knowledgeably. Enable a 360-degree view of your customer—in just a few clicks—to maximize cross-sell and upsell opportunities.

Workflows
Workflows

Automate Core Customer Service and Engagement Workflows

Get started building a long-lasting competitive advantage with intelligent automation across a variety of customer workflows.
Case Studies
Case Studies

What's Your Tomorrow?

Krungsri Consumer
Of all the solutions we considered, Kofax RPA was the most impressive by far.
Dr. Lisa Patvivatsiri
Head of Business Transformation
Readdy - Turning Paper into Sales
Kofax OmniPage Server is a very mature product with robust, reliable, dependable OCR features. As a startup, we appreciate having a partner with that kind of experience.
Malte Kalkoffen
Founder and CEO
Kofax RPA has been a game-changer for our business, enabling us to deliver better customer service than ever before.
Spokesperson
Large Energy Company
Chicago skyline

Ready to get started?

Whether you need to digitally transform a simple task or an end-to-end process, we can help you do it.