Please Try a Different Browser

You are using an outdated browser that is not compatible with our website content. For an optimal viewing experience, please upgrade to Microsoft Edge or view our site on a different browser.

If you choose to continue using this browser, content and functionality will be limited.

umbrella in the rain

Digital Workflow Transformation for Insurance

Empower your customers with a streamlined insurance experience.


Insuring Your Digital Future

Insurers face an intensely competitive, fast-changing environment with customers who have little patience for complex, inflexible or paper-based processes. To compete, you must onboard faster, reduce insurance claims timelines, and keep costs in check—all while keeping customers engaged and informed.
Elegant business multitasking multimedia man using devices at office
Applicant Onboarding

Applicant onboarding

Streamline your application processes with automated customer onboarding that offers real-time mobile engagement, anytime, self-service and multichannel capture of process-ready documents.

Claims Handling

Claims handling

Automatically capture claims and supporting documents into your process from the start. Proactively communicate claims status to policyholders and enjoy greater data accuracy.



Simplify and speed up your underwriting process from application to issue. Automate capture, classify and extract data from documents and accelerate the routing of process-ready information.

Use Cases

Digital Workflow Transformation In the Insurance Industry

Use cases for intelligent automation in customer onboarding, claims processing, underwriting, servicing and operations.
Young Asian business woman telling her ideas at meeting

Customer self-service and loyalty

Deploy a unified platform to enhance the experience of insurance customers via self-service.

Business people having a conversation during the coffee break near the window in the cafe

Customer engagement and onboarding

Engage customers with personalized onboarding, claims and policy management communications.

businesswoman looking at a tablet and documents

Property and casualty claims

Automate the insurance claims process to drive efficiencies and keep customers informed.

Image of two successful business partners working at meeting in office

Health and injury claims

Streamline the digitization, validation, conversion and intelligent routing of paper medical claims.

Shot of two happy young businesspeople enjoying working on a laptop.

Branch capture

Transform insurance policyholder or claims documents into actionable electronic information.

Ambitious senior businessman working on new project. Positive mature entrepreneur dreaming of new achievements. Handsome man sitting at table with laptop and looking away. Business lifestyle concept


Empower underwriters with fast, efficient access to information and comprehensive risk analysis in new business underwriting.

Case Studies

What's Your Tomorrow?

Without a doubt, Kofax solutions are helping us to adapt as customer demands and market conditions change, and maintain our leading position on the market.
Leading Global Insurer
TotalAgility has transformed the way we process claims and provided us with deep insight into the data contained in the reports we read.
European Insurance Company
cta banner

Reay to learn more?

Whether you need to digitally transform a simple task or an end-to-end process, we can help you do it.