Accelerate Banking Transactions and Empower Customers Through Self-Service Capabilities
Today’s mobile-first consumers are unlikely to have the patience to stand in line at a branch, enter information repeatedly or wait days for an application approval. However, the systems running many banks weren’t designed for the speed and intuitive self-service options required to satisfy customers.
Accelerate banking transactions and customer onboarding by empowering your customers to open an account or apply for a loan via their method of choice. Customers can use their mobile device to snap a photo of an ID or document, a check for deposit or a card for account funding, as well as use a tablet at a branch kiosk. By embracing a digital self-service/assisted-service model via a single, open platform, you build customer loyalty while driving revenue.
Enable customers to interact with your bank via the channel of their choice, including mobile—anytime and anywhere.
Speed account opening and loan application approvals via real-time data extraction and ID verification.
Eliminate manual tasks and increase accuracy and efficiency with automatic data entry from captured photos or documents.
Eliminate time-consuming and error-prone manual processes, and free knowledge workers for value-add tasks.
How Smart Mobile Capture Can Give Your Business the Competitive Edge
Helping Clients Succeed
When a customer needs to process a tax return, he or she can simply visit one of our branches and scan the form using a self-service machine. The underlying Kofax technology makes it ultra-quick and easy for customers to process and pay tax returns, with no assistance whatsoever from our busy staff members.
When you embrace a digital self-service/assisted-service model, you build loyalty by offering customers the control, functionality and visibility they expect—all while enjoying faster processing, fewer errors and greater efficiencies.
Power your application processes.
Empower your customers.