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38 Results

/Learn/Videos/Application-Automation-for-Government

Application Automation for Government

Learn how application automation can streamline your government services, whether you serve individual citizens or businesses. Solve your internal processing and external constituent communication challenges without having to overhaul your systems. 

/Learn/White-Papers/wp-transforming-customer-engagement-with-capture

Transform Customer Engagement with Capture

Document capture, classification and information extraction enables you to take control of document centric data received from customers and suppliers

/Learn/White-Papers/wp_go-digital-for-constituent-satisfaction_en

Go Digital for Constituent Satisfaction - Guiding Governments for Digital Transformation

While governments understand that digital transformation is critical for providing better constituent service, they face technical and cultural challenges that make it difficult to know where to begin. Get a step by step approach for creating a digital transformation plan.

/Learn/White-Papers/wp_process-intelligence_en

Process Intelligence - Business Intelligence Evolves

Virtually every organization has some form of business intelligence and reporting tools in place, but that’s no longer enough. Today’s faster speed of business requires utilize process intelligence – advanced analytics providing insight down to the business process level – step by step, system to system, from start to finish. Discover the next step in BI with process intelligence.

/Learn/White-Papers/wp_unlocking-analytics-to-optimize-your-capture-environment-_en

Unlocking the Power of Analytics to Optimize Your Capture Investment

Capture and OC operations are changing as companies race to utilize business intelligence and analytics to convert data-driven insights into practice. Analytics are your competitive advantage in optimizing your capture operations. Learn how in this white paper from Kofax, the capture market leader.

/Learn/White-Papers/wp_aberdeen-invoice-managment_en

Invoice Management: Technology You Need Yesterday, Today and Tomorrow

This Aberdeen Group report breaks down invoice management solutions into three periods: legacy solutions (yesterday); current solutions (today); and emerging technologies (tomorrow). Find out how companies with best-in-class status combine solutions from different eras to achieve success.

/Learn/White-Papers/wp_dynamic-real-time-mobile-engagement_gov_en

Dynamic, Real-Time Mobile Engagement: Meeting Consituents Where They Are

As mobile adoption grows, deploying a platform that can support your constituent base consistently, across all channels, is essential. This paper explores the value of a mobile engagement platform that meets customers and constituents where they are with comprehensive, real-time mobile capabilities.

/Learn/eBooks/eb_paperwork-and-the-government-agency_en

Paperwork and the Government Agency

Securely capture and transform paper documents into data that can connect front-end process with legacy systems across departments and locations.

/Learn/eBooks/eb-engaging-government-and-agency-constituents-en-us

Engaging Government and Agency Constituents

This eBook makes the case that program enrollment is a government agency’s most important constituent engagement. It guides the reader through a 7-step assessment of their current program enrollment capabilities, and it offers proactive solutions for creating a better program enrollment experience.

/Learn/Case-Studies/2015/Utahs-Office-of-Recovery-Services-Goes-Digital-with-Case-Files

Utah’s Office of Recovery Services Saves Millions and Speeds Response to Citizens

Established as a state program in the 1970s, the Office of Recovery Services (ORS) is an agency located within the Utah Dept. of Human Services that is dedicated to providing child support services and support for children in care. ORS administers the state Child Support Services, Children in Care Collections and Bureau of Medicaid Collections programs.


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