Digitize the multiple touchpoints customers encounter in their journey through a business process.
Aragon identifies Kofax as “an ideal choice for WCA initiatives, in part due to complex workflows associated with mission-critical document processes.”
In this report, AIIM takes an in-depth look at paper in the office, impediments to removing it, digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud, plus progress towards paper-free processes and the issues, benefits and ROI.
Zions Bank uses Kofax to automate processing of signature cards and hundreds of thousands of other documents. The bank achieved ROI within 18 months, cut document access time from weeks to minutes, improved accuracy, security and compliance and expects to save more than $700,000 over five years.
Kofax is enabling TD Bank to capture and transform incoming electronic XML documents to feed their business processes, and to equip their mobile sales force so they can scan and capture mortgage loan documents at their customers' homes.
Loma Linda University uses Kofax solutions in their risk management, HR, legal and AP departments to automate their processes. Learn how they achieved 150 to 400 percent in quantitative ROI and a $265,000 productivity gain in a single department.
Kofax helped the Colorado Housing and Finance Authority (CHFA) transform its records management department from a basic archival function to a strategic support organization, reducing the time needed to deliver documents in the mortgage process from 3 days to 4 hours.
e-docs UK is using Kofax software as the backbone of their outsource Invoice processing company, reducing their cost per invoice by 50% and bringing new customers on board much faster than they did previously using another product.
With the goal of automating processes to support a higher level of care, County of Ventura implemented Kofax solutions enabling them to convert tens of thousands of active cases from paper to electronic, achieve significant yearly savings in office and storage space and eliminate file transportation costs.
The right kind of customer engagement is vital for your business. Your customers expect innovations that result in a smoother experience across all of their devices and interactions, and you need to deliver these innovations while gathering actionable analytics.