Preparing for the Era of Intelligent Automation
The right kind of customer engagement is vital for your business. Your customers want to know where they are in your process, and you must provide that visibility or they will switch to a competitor without hesitation.
Automate and ensure reliable exchange of business critical messages between people, applications and devices.
Engage and interact with your customers in the manner they prefer with personal communications.
Founded in 2005 by four mutual benefit organizations for the civil service in France, GIE-UGIM (Union Groupe Initiatives Mutuelles) pools the organizations’ technical and human resources. The main objectives of GIEUGIM are to increase the attractiveness of the offers to young civil servants, retain current members and improve relationships with health professionals and members.
Today, GIE-UGIM gathers 8 mutual benefit organizations (Mutuelle Civile de la Défense, Mutuelle des Agents des Impôts, Mutuelle Des Douanes,
Mutuelle du Ministère de la Justice, Mutuelle du Trésor, Mutuelle Générale de l’Economie, des Finances et de l’Industrie, Mutuelle Générale des Affaires Sociales et Mutuelle Nationale Entraide Administrative) which provides insurance benefits to more than 800,000.
Compañía Española de Petróleos, SA (CEPSA) is an industrial group comprising over 11,000 people whose main activities are the exploration, production and refinement of petroleum and the commercialization of its derivatives. CEPSA has been in business for more than 80 years and also does business in Algeria, Brazil, Canada, Colombia, Egypt, Panama, Peru and Portugal, selling its products throughout the world.
When a large UK retail bank divested from its parent, it took on responsibility for processing more than 40,000 cheques daily. To avoid employing an army of new staff, the bank engaged the business services provider to create an automated cheque scanning and digitization solution that ensures on-time processing while capturing precious data for the business.
This financial services company provides wealth management, asset management and investment banking services for private, corporate and institutional clients worldwide.
Customer Communications Manager use cases
Author personal correspondence quickly and easily with a unified platform and powerful capabilities.