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/Learn/Videos/Transforming-Customer-Engagement--Preserving-Customer-Loyalty

Transforming Customer Engagement Preserving Customer Loyalty

The right kind of customer engagement is vital for your business. Your customers want to know where they are in your process, and you must provide that visibility or they will switch to a competitor without hesitation.

/Products/communication-server/overview

Kofax Communication Server

Automate and ensure reliable exchange of business critical messages between people, applications and devices.

/Products/communications-manager/overview

Kofax Communications Manager

Engage and interact with your customers in the manner they prefer with personal communications.

/Learn/Case-Studies/2015/CEPSA-Improves-Overall-Efficiency-by-Going-Digital-and-Automating-Invoice-Management

CEPSA Improves Overall Efficiency by Going Digital and Automating Invoice Management

Compañía Española de Petróleos, SA (CEPSA) is an industrial group comprising over 11,000 people whose main activities are the exploration, production and refinement of petroleum and the commercialization of its derivatives. CEPSA has been in business for more than 80 years and also does business in Algeria, Brazil, Canada, Colombia, Egypt, Panama, Peru and Portugal, selling its products throughout the world.

/Learn/Case-Studies/2015/GIE-UGIM-Chooses-Kofax-for-Its-Document-Driven-Business-Process-Automation-Solution

GIE-UGIM Captures 2 Million Pages Per Year with Business Process Automation Solution

Founded in 2005 by four mutual benefit organizations for the civil service in France, GIE-UGIM (Union Groupe Initiatives Mutuelles) pools the organizations’ technical and human resources. The main objectives of GIEUGIM are to increase the attractiveness of the offers to young civil servants, retain current members and improve relationships with health professionals and members. Today, GIE-UGIM gathers 8 mutual benefit organizations (Mutuelle Civile de la Défense, Mutuelle des Agents des Impôts, Mutuelle Des Douanes, Mutuelle du Ministère de la Justice, Mutuelle du Trésor, Mutuelle Générale de l’Economie, des Finances et de l’Industrie, Mutuelle Générale des Affaires Sociales et Mutuelle Nationale Entraide Administrative) which provides insurance benefits to more than 800,000.

/Learn/Case-Studies/2016/Financial-Services-Company

Leading Global Financial Institution Uses RPA to Give Analysts Back 480 Hours Per Month to Spend on High-Value Tasks

This financial services company provides wealth management, asset management and investment banking services for private, corporate and institutional clients worldwide.

/Learn/Case-Studies/2019/cs_leading-business-services-provider_en

A leading business services provider harnesses automation to eliminate cheque-handling woes

When a large UK retail bank divested from its parent, it took on responsibility for processing more than 40,000 cheques daily. To avoid employing an army of new staff, the bank engaged the business services provider to create an automated cheque scanning and digitization solution that ensures on-time processing while capturing precious data for the business.

/Products/communications-manager/benefits

Kofax Customer Communications Manager

Empowers users to quickly author personal, compliant correspondence.

/Products/communications-manager/use-cases

Kofax Customer Communications Manager

Customer Communications Manager use cases

/Products/communications-manager/features

Kofax Customer Communications Manager

Author personal correspondence quickly and easily with a unified platform and powerful capabilities.


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