See how you can visualize the management of incidents, ensure and track SLA compliance, and easily escalate and reassign cases for better case management and an understanding of how your systems are running.
Aragon identifies Kofax as “an ideal choice for WCA initiatives, in part due to complex workflows associated with mission-critical document processes.”
Discover how Duke Energy, one of the largest utilities companies in the U.S., has harnessed the power of Kofax Kapow™ to automate processes across customer service, finance and IT… just for starters. This real-world case study will give you concrete strategies and tactics for powering robotic automation throughout your organization.
By introducing integrated, automated document capture and processing, the company can process more than five million documents annually while keeping staffing levels almost flat.
Aiming to manage incoming post more efficiently, Kelag engaged SmartCAP IT-Solutions to build a digital mailroom with Kofax solutions. Today, letters are scanned, electronically processed and integrated into relevant business process – reducing manual work and driving ultra-responsive service.
Climate and energy politics and social and technological developments are significant challenges for energy suppliers. To increase efficiency, Kelag decided to automate data entry and the process of comparing rankings on price-comparison sites with Kofax Kapow™.
PPL Corporation processes more than one million customer bill payments monthly and 150,000 vendor invoices annually. The company wanted to implement a “digital mailroom” for efficiency and better short-term cash forecasting. PPL selected Kofax because of its ability to integrate with PPL’s workflow, the simplicity of its interface and its reputation as a low-maintenance solution.
Between energy generation and its usage, Schneider Electric provides technology and integrated solutions to optimize energy usage in market sectors like energy and infrastructure, data centers and residential. When searching for an invoice automation solution, the company chose Kofax to help increase accounts payable efficiency.