With competition in the logistics sector driving margins down, you can’t afford to lower prices any further. What’s the highest-impact, fastest way to speed processes, win new business and retain key accounts?
Most organizations have multiple document processes—but just 25 to 40 percent are automated. And automation is the highest-impact, fastest way to improve customer satisfaction, optimize operations and achieve a sustainable competitive advantage.
When it comes to robotic process automation, not all design environments—or software capabilities—are both powerful and intuitive.
Is your bank ready to deliver an omnichannel experience to your customers, from mobile to online to branch to call center? Celent's lastest report, Omnichannel Customer Acquisition 2.0 explains what it is and how to get there.
The Digital Banking Report conducted a survey of financial services organizations globally to determine how well institutions are able to engage with consumers throughout the entire customer journey including new account opening and onboarding processes.
In this report, AIIM's recent research identified digitalizing core organizational processes as currently the most important practice area for organizations relative to achieving their digital transformation goals.
Aragon identifies Kofax as “an ideal choice for WCA initiatives, in part due to complex workflows associated with mission-critical document processes.”
Do you know there’s an easy and faster way to onboard your next customer? A process that used to take days or weeks can now be completed in about 10 seconds. Jim Marous from the Financial Brands shares how ID verification and facial recognition can be used for onboarding and while lowering the risk of fraud for KYC compliance.
Digital transformation is a journey, not a destination. Each organization evolves at its own pace, but is the journey ever truly over? 451 Research shares their view on the exploration of mobile and digital transformation on this engaging webinar.
In this webinar Carl Lehmann, Principal Analyst at 451 Research discusses how industry leading enterprises pursue digital transformation from both business and technical perspectives.