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Improving the Customer Journey with Digital Transformation

The customer experience is a journey. Things like opening an account, applying for a loan, credit or insurance… every interaction is an opportunity to provide a great experience for a lasting customer relationship. Kofax digital transformation solutions accelerate these journeys to a positive result.

Transforming Customer Engagement: Making First Impressions Last

While you can’t make customers like you, you can change those moments of engagement they encounter along the way that impact their experience. And the key to doing this successfully is by engaging them when, where and how they want.

Transforming the First Mile: Kofax Customer Onboarding for Financial Services

Leveraging Technology to Onboard Customers Faster and Drive Loyalty Why do so many banks deliver such unsatisfying onboarding experiences? Three reasons stand out: Process complexity, more demanding customers, and expanding channels.

Customer Experience: A Catalyst for Digital Transformation

This report from 451 Research focuses on the transformational impact digital technologies have on IT and lines of business as they relate to Customer Experience (CX) improvements.

Ooredoo Embraces Digitization and Cutting-Edge Mobile Technology to Transform the Customer Onboarding Experience

Today, Ooredoo can get customers up-and-running with a new mobile phone subscription in just minutes, and simultaneously cut operating costs and ensure full compliance with strict information-sharing laws.

Domino’s Serves up Seamless Corporate Team Member Onboarding with a New Mobile App

Domino’s ditched the paper and launched a mobile app that allows teams to capture documents from new hires with their smartphones—powered by the Kofax Mobile Capture Platform. Going mobile has saved human resources 100 person-hours a week and transformed corporate team member onboarding into a more convenient and compliant process.

Safe-Guard Products Adjudicates Claims 75% Faster with Kofax TotalAgility

Safe-Guard Products uses Kofax solutions to revolutionize how it manages millions of contracts and thousands of claims, reducing adjudication times by more than 75%, boosting productivity by 30% and improving customer satisfaction by 15%.

Dynamic, Real-Time Mobile Engagement: Meeting Consituents Where They Are

As mobile adoption grows, deploying a platform that can support your constituent base consistently, across all channels, is essential. This paper explores the value of a mobile engagement platform that meets customers and constituents where they are with comprehensive, real-time mobile capabilities.

Digital Mailroom

Transform incoming insurance policy or claims documents in a variety of formats into electronic data that can be tracked and modified throughout the workflow.

Insuring a Digital Future: A Guide to Digital Transformation in Insurance

Digital transformation is reshaping the way insurers do business. From automated data integration, mobile implementation and analytics, digital transformation spans across your enterprise operations and differentiates your insurance organization. Get your roadmap to insurance digital transformation.


75 results