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10 Ways to Improve Your Customer Experience: How Robotic Process Automation & Cognitive Document Automation Power Your Processes

The foundation of a great customer experience is a seamless, automated, self-service, mobile-first, personalized, secure process…but how do we redesign our legacy systems, silos and manual processes to achieve it?

Driving Digital Transformation in Lending: What’s Next?

Embracing Digital Transformation: What is the next phase of the technology revolution in mortgage?

Power Your Processes: How RPA + Capture Empower Your Customer Journeys

Customer experience is the primary driver of digital transformation. But what is the key to creating a successful customer experience? It’s automation, which Forrester calls “one of the most profound and disruptive forces in human history.” Where and how should your organization leverage automation in critical business processes?

Go Beyond Paperless Achieve Digital Transformation with TotalAgility

Everyday demands of satisfying today’s mobile, always-connected customer—and staying ahead of your competition—require business agility. Perhaps you’ve taken steps toward digital, but still have miles to go to modernize your most critical business processes, Kofax TotalAgility® can help.

Improving the Customer Journey with Digital Transformation

The customer experience is a journey. Things like opening an account, applying for a loan, credit or insurance… every interaction is an opportunity to provide a great experience for a lasting customer relationship. Kofax digital transformation solutions accelerate these journeys to a positive result.

Transforming Customer Engagement: Making First Impressions Last

While you can’t make customers like you, you can change those moments of engagement they encounter along the way that impact their experience. And the key to doing this successfully is by engaging them when, where and how they want.

Transforming the First Mile: Kofax Customer Onboarding for Financial Services

Leveraging Technology to Onboard Customers Faster and Drive Loyalty Why do so many banks deliver such unsatisfying onboarding experiences? Three reasons stand out: Process complexity, more demanding customers, and expanding channels.

Customer Experience: A Catalyst for Digital Transformation

This report from 451 Research focuses on the transformational impact digital technologies have on IT and lines of business as they relate to Customer Experience (CX) improvements.

Ooredoo Embraces Digitization and Cutting-Edge Mobile Technology to Transform the Customer Onboarding Experience

Today, Ooredoo can get customers up-and-running with a new mobile phone subscription in just minutes, and simultaneously cut operating costs and ensure full compliance with strict information-sharing laws.

Domino’s Serves up Seamless Corporate Team Member Onboarding with a New Mobile App

Domino’s ditched the paper and launched a mobile app that allows teams to capture documents from new hires with their smartphones—powered by the Kofax Mobile Capture Platform. Going mobile has saved human resources 100 person-hours a week and transformed corporate team member onboarding into a more convenient and compliant process.


79 Results