Monitor and Manage the Operational Health of Kofax Systems
Ensure high service levels and peak performance of business-critical document processing systems with real-time performance metrics.
Real-Time Monitoring and Management
Kofax Monitor™ improves the day-to-day operational management of your entire Kofax software suite by managing and assessing capture and communication channels, including service level metrics, historical performance data and real-time processing status. Be up and running quickly using agentless, pre-built integrations.
Ensure operational health
Kofax Monitor complements your existing IT operations management (ITOM) investments with answers to technical and service-level questions for Kofax solutions.
Optimize processes
Meet and prove service-level agreements with comprehensive reporting. Perform process benchmarking and track historical data to ensure optimum performance across operations.
Gain critical performance insights
Real-time access to an operational and application insights dashboard that answers common service-level questions and gives a clear picture of system health and performance.
Why Customers Choose Monitor
Manages operations
Real-time access to operational information on components and current business service viability of your Kofax system. Provides oversight of operational throughput such as module and batch processing rates, license usage, exceptions, synchronization of remote sites and insight into operating health.
Identifies issues
Identify an error, the time and nature of the occurrence and provide this information to the proper administrator. Take corrective action based on predefined rules to restart or reinitialize a service or process.
Improves performance
Recognize and react to operational and application issues, ensuring high service levels and peak performance of document processing systems. Measurable compliance with SLAs helps determine operational service levels and tracks application performance.
How Monitor Can Help
Analytics Dashboards
Technical and non-technical users can view system health via a standard browser, tablet or smartphone.
Notification and Escalation
Automated notification options can be escalated in different levels to existing system management frameworks, notification systems or administrators.
Customized Performance Metrics
Define and tailor service levels and thresholds to your business needs and easily visualize the information.
Intuitive Setup
Set up and monitor your platform in an easy-to-use graphical environment with predefined wizards to jumpstart implementation.
System Management Integration
Integrates with existing ticket systems and management frameworks such as SolarWinds, ServiceNow, HP OpenView, IBM, Microsoft SCOM, with minimal deployment effort.
