Engage Customers With Our Robust Customer Communications Management Software
Kofax Communications Manager automates communication, personalizing every customer interaction.
Automate the Creation of High-Quality Communication
Ideal for any outbound communication including contracts, proposals, insurance and mortgage documents, Kofax Communications Manager™ puts your line-of-business managers in control of their correspondence. With minimal IT involvement, documents can be delivered across channels such as e-mail, social or digital, making the solution a key component in your digital workflow transformation initiatives.
Transform customer workflows
Automate workflows and standardize customer-facing business processes with seamless integration to legacy systems and core enterprise applications.
Enhance personalization
Deliver personalized, content-rich communications while leveraging data and preferences to maximize various cross- and up-sell opportunities.
Improve productivity
Create and manage tailored communications with a single platform that gathers data from various sources, saving time and increasing operational efficiencies.
Why Customers Choose Communications Manager
Improves the customer experience
Provide personalized communications, interact with your customers instantly and deliver content via their preferred channels.
Reduces risk and ensures compliance
Make sure documents are compliant with defined internal and external standards to avoid costly penalties.
Increases enterprise agility
Business users can respond faster to changes with accurate, relevant and personal content for a more agile organization.
Empowers business users
Give users control over communications and minimize demands on IT resources. Employees can easily create and manage documents and templates.
Saves time and increases profitability
Shorten time-to-market with messages that maximize sales opportunities. Reduce print and maintenance costs.
How Communications Manager Can Help
Content Management
Centralize content assets and make them more accessible while providing greater searchability and security. Minimize the aggregation of assets to manage.
Communication Design
Easily update branding and apply the changes to your documents based on data and business rules. A single template can support all brands, making it quicker to keep documents current.
Lifecycle Management
Manage business processes like reviewing and approving individual assets along the content lifecycle.
User-Friendly Platform
Scale document processes using templates and other building blocks from a central database.
Omnichannel Delivery
Design and build communications for multiple channels integrated with your existing customer management technology.
End-to-End Automation
Integrate with Kofax TotalAgility™ to enable on-demand document generation. Turn communications into digital transactions through an out-of-the-box integration with Kofax SignDoc® e-signature capabilities.
More Kofax Solutions
Kofax Communication Server
Communication Server automates the exchange of information by integrating your inbound and outbound communication channels.
Intelligent Automation Platform
Kofax Intelligent Automation Platform—the industry’s only low‑code, integrated, end‑to‑end automation solution for digital workflow transformation.
