Insurers must juggle tighter industry compliance regulations, while ensuring claimant response and resolution times are up to par. Yet, how can insurers remain profitable in which error-prone legacy processes are driving up operational costs and reducing information visibility and effective decision-making?
Does your IT organization struggle to connect a vast array of systems and data sources? Learn how to quickly build, deploy and manage automated robots that interact across internal enterprise systems, websites, web portals, desktop applications and other data sources—without APIs and complex coding.
Transportation and third-party logistics providers (3PLs) operate in a challenging environment. Competition and commoditization compress razor-thin margins. This eliminates resources required to create new products and services that will ensure survival.
Why do so many organizations deliver such unsatisfying external engagement and communications experiences? Three reasons stand out: process complexity, a more demanding audience and expanding channels. When an experience is slow or painful, it can leave a negative impression that may linger externally and internally for months—a universal problem that affects every industry.
Leveraging Technology to Onboard Customers Faster and Drive Loyalty Why do so many banks deliver such unsatisfying onboarding experiences? Three reasons stand out: Process complexity, more demanding customers, and expanding channels.
This report from 451 Research focuses on the transformational impact digital technologies have on IT and lines of business as they relate to Customer Experience (CX) improvements.
Kofax is offering a free chapter from the newly published book ‘How Knowledge Workers Get Things Done: Real-World Adaptive Case Management‘ authored by a global team of the foremost authorities on case management such as Connie Moore, Research Vice President.
Ensuring your AP automation solution will meet the expectations set by your business case requires planning and change management. This whitepaper provides a framework for using a new system to achieve greater AP efficiency and offers a suggested program of activities to reach success.
Aberdeen Group reports on the technology that's revolutionizing the financial close process in this knowledge brief. Learn how to leverage automation solutions to close the books with confidence every time.
This Aberdeen Group report breaks down invoice management solutions into three periods: legacy solutions (yesterday); current solutions (today); and emerging technologies (tomorrow). Find out how companies with best-in-class status combine solutions from different eras to achieve success.