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Panel Members

Kofax and Marketforce's Digitizing the Customer Experience in Banking webinar explored the modern customer’s expectations of digital banking and the benefits of a predominantly digital customer experience for banks. It also covered the challenges to the process, in relation to technology, security and trust. Watch the on-demand version of the webinar with experts from Barclays, Santander, Lloyds Banking Group and Kofax.

Panel Speakers:

  • Robert Brown, Managing Director, Global Head of Design, Barclays
  • Alastair Smith, Head of Customer Experience & Channel Support, UK Banking, Santander
  • James Fulker, Director of Digital Sales and eCommerce, Lloyds Banking Group
  • Darren Collins, Financial Services and Insurance Director, Kofax

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