Intelligent automation—it’s gaining traction for its many benefits and rightly so. Increased profits, cost- and time-savings for back office processes and better service to customers, just to name a few.
But the question remains: What is the best way to capitalise on the market opportunities for the BPO sector today and position your operations for future success?
Watch this on-demand webinar to:
- Hear practical examples of managing governance challenges in the contract and operational phases of process automation
- Learn how intelligent automation capabilities such as RPA, analytics and process orchestration can transform operations and enhance customer service.
- Gain expertise through a live Q&A with Swiss Post Solutions and Bloor Research on best practices for adopting a professional, structured approach to BPO in your organisation
Our speakers include:
Paul BevanResearch Director, IT Infrastructure
Charles Parrington-TylerDirector Client Management, Insurance
Swiss Post Solutions