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Webinar: The Evolution of Intelligent Automation and its Impact on the BPO Sector

the evolution of intelligent automation and its impact on the bpo sector

Intelligent automation—it’s gaining traction for its many benefits and rightly so. Increased profits, cost- and time-savings for back office processes and better service to customers, just to name a few.

But the question remains: What is the best way to capitalise on the market opportunities for the BPO sector today and position your operations for future success?

Watch this on-demand webinar to:

  • Hear practical examples of managing governance challenges in the contract and operational phases of process automation
  • Learn how intelligent automation capabilities such as RPA, analytics and process orchestration can transform operations and enhance customer service.
  • Gain expertise through a live Q&A with Swiss Post Solutions and Bloor Research on best practices for adopting a professional, structured approach to BPO in your organisation

Our speakers include:

Paul Bevan
Research Director, IT Infrastructure
Bloor Research

Charles Parrington-Tyler
Director Client Management, Insurance
Swiss Post Solutions

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