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How Intelligent Automation Can Help You Win the Customer Experience Race

Join this webinar featuring Achim Granzen, Principal Analyst at Forrester and Greg Crowl, Director of Sales Engineering at Kofax, to hear the key role that intelligent automation can play for an organization’s ability to transform customer experiences.

Speaker Information

Achim Granzen

Achim Granzen

Principal Analyst Serving CIO Professionals, Forrester VP of Product Management

Achim’s research focuses on analytics and data-driven transformation, the interplay of technology capabilities and business capabilities and organizational change and governance. In addition to intelligent automation, Achim focuses on IoT and Industry 4.0 as well as operationalizing AI successfully across organizations.

Greg Crowl

Greg Crowl

Director of Sales Engineering, Asia Pacific & Japan, Kofax

For more than 20 years Greg has helped organizations succeed in adopting and exploiting process automation solutions to deliver bottom-line business improvements. He’s worked with clients from many industries across APAC, EMEA and the Americas.