In 2020 Aviva uncovered more than 12,000 instances of insurance claims fraud worth more that £113m. This was achieved by integrating Kofax TotalAgility, with its OCR capabilities into its casualty claims fraud processes. Aviva Automation Customer and Engagement Lead, Dave Warnes, explains how.
Aviva PLC is the UK’s leading Insurance, Wealth and Retirement business. Their purpose is to be with you today, for a better tomorrow. Aviva has been taking care of people for more than 320 years. They live in the same streets and work in the same towns. They are deeply invested in their people, their customers, their communities and the planet that is our home.
Intelligent Automation, OCR, Fraud Detection, Casualty Claims, Sterling File Gateway, JSON format text, Bodily-injury claims, Big Data, Pandemic
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