Specialist Insurer Boosts Efficiency and Slashes Claim Processing Times through Automation

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1 hour

To Create First Robot

Boosts

Back-Office Efficiency

2,000 hours

Of Work Saved Annually

This specialist insurer uses Kofax RPA™, alongside Kofax Capture and Kofax Transformation, to increase back-office efficiency and boost employee skills. The organization has deployed 25 smart software robots across eight departments, each saving the company 120 hours of high-paid work per year and marking an organization-wide culture shift towards robotic process automation.

Before we implemented smart software robots from Kofax, a typical claim would take around 26 days to process. Now a claim takes between 24 and 48 hours to process, and we are processing thousands of claims a day.

Spokesperson

Specialist Insurer

About Company

This specialist insurer offers competitively priced coverage and 24/7 online claims management to its clients in North America.

Products

Kofax RPA™Kofax Capture™Kofax Transformation™

Focus

Intelligent AutomationRobotic Process AutomationClaims ProcessingCustomer EngagementDesktop AutomationData AggregationWeb Data Extraction

Products

Workflow Automation

Tungsten TotalAgility

TotalAgility Intelligent Automation Platform accelerates business processes with document intelligence, task automation and process orchestration.

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Workflow Automation

Tungsten RPA

Tungsten RPA technology enables you to automate labor-intensive, multi-step tasks across systems and data sources with no coding.

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