According to research by Forrester Consulting, organizations have made considerable progress automating key front- and back-office operations. Yet many are seeing the unintended consequences of rapid innovation--a patchwork of automation solutions from different vendors that leave a lot to be desired when it comes to integration. We are now at a point where many organizations have begun to acknowledge the potential for a combination of complementary technologies to provide digital capacity that empowers people to accomplish work. This is where intelligent automation comes in to digitally transform workflows.
Check out the infographic for intelligent automation insights for building resiliency and capacity in the"new normal."
For a closer look at the research, download The Kofax 2020 Intelligent Automation Benchmark Study.