According to recent global research from The Financial Brand’s Digital Banking Report, account opening processes are still falling far short of customer expectations at many financial institutions. Customers seek digital engagement on their terms—from mobile onboarding to e-signature to save-and-resume functionality.
Fortunately, increased digitisation of processes can help banks eliminate “at the branch” account opening requirements that frustrate customers and lead to abandoned new account applications and lost sales.
Learn more about making a seamless, simple and engaging digital account opening process a top priority at your bank.
Download the report summary now >>
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