Stepping Into the Future with Enterprise Hyperautomation
What is hyperautomation? Although the concept is only a few years old, it’s already having a significant impact on every industry. See what it's about here.
How We Define Hyperautomation
Robotic Process Automation (RPA)
Simple, ground-floor automation for providing structure to data, moving data between disparate computer systems, and following repetitive rules-based workflows, RPA delivers a foundation for hyperautomation. Importantly, other technologies can upgrade the effectiveness of RPA.
Machine Learning Technology
Using complex algorithms designed to "learn" through repeated handling of training data, machine learning, as a part of hyperautomation, seeks to work more effectively with both structured and unstructured data. ML underpins many key hyperautomation technologies.
AI platforms can include machine learning, but not all AI applications are strictly ML. Artificial intelligence takes the place of human intervention in a business process, solving problems and making logical choices. Where ML makes decisions based on probability, AI behaves more human-like.
Natural Language Processing (NLP)
NLP is a subset of artificial intelligence that empowers hyperautomation strategies with the ability to parse and understand human language in both written and spoken forms. Fundamental for customer-facing applications and support purposes, NLP powers many of today's automated chatbots.
Optical Character Recognition (OCR)
Similar to NLP but for printed and written text, OCR incorporates document intelligence opportunities into hyperautomation strategies. Combined with NLP, OCR ensures advanced computer systems can access and interpret the same information as humans.
Task and Process Mining Tools
Not every opportunity to automate is obvious, just as it is easy to overlook minor inefficiencies that snowball into bigger bottlenecks. Hyperautomation gives the business tools to identify these opportunities—and the techniques to automate them more rapidly because of an existing technology framework.
Involving every member of the organization in the process is the crux of hyperautomation. With low-code/no-code platforms, hyperautomation tools empower even the average user to streamline the tasks in front of them.