Organizations depend on a variety of processes to get things done, including opening new customer accounts, financial reporting, and tracking/scheduling shipments as a few examples. When these processes are handled quickly and efficiently, they deliver meaningful benefits that impact revenue and growth, including enhanced service levels, lower operational costs, and higher customer satisfaction.
According to a recent report by the Everest Group, “a platform of tightly integrated, complementary technologies is what enables end-to-end automation and scale for organizations.”
But what is the pathway for businesses seeking to say goodbye to business as usual, redefine their workforce and digitally transform across the enterprise?
A global shift is taking place transforming accounts payable (AP) away from its traditional transaction-driven mentality. Instead of being seen as a back office transactional engine churning through invoices and fielding supplier calls, AP is coming to the forefront as a strategic contributor in the business.
True digital automation requires more than just RPA. Customers need complementary technologies to automate the entire process journey – from content capture and data injection, to process orchestration, to advanced analytics informing business decisions. RPA is not the end-game; it’s just a piece in the intelligent automation puzzle.
Similar to their peers in other industries, manufacturing organizations are moving away from “the way things have always been done” and toward “working like the digitally transformed businesses of tomorrow.”
With the emergence of robotic process automation (RPA), employees now shift from being data gatherers and compilers to data users, focusing on more cognitive and strategic business initiatives that better serve customers. And adopting Kofax RPA with integrated AI capabilities lays the foundation for enterprise-wide Intelligent Automation.