As organizations roll out their robotic process automation (RPA) initiatives, they frequently encounter efficiency challenges with receiving and processing documents and the information contained in them.
In a recent AIIM survey on digitalizing core business processes, organizations were asked what benefits they hoped to achieve from process automation. The answers are interesting: Respondents gave nearly equal weight to cost reduction (42%) and a more transformative goal of value creation through information visibility (46%) and analytics (36%).
We continue to find gaps in automated processes where there are activities and tasks between systems, such as keying and re-keying information from one application to another, logging into supplier portals to gather information, and manual updating of financial data or ERP applications from Excel spreadsheets.
Business Process Management (BPM) or Robotic Process Automation (RPA)—which to choose? The right choice depends on the challenge you need to overcome, and surprisingly, the right answer is often “both.”
Congratulations, you’ve made it to the final installment of our six-part blog series on how information capture can revolutionize your document and data processing. This series wouldn’t be complete without some discussion of where information capture is headed.
This group of hard-working bots is your next key hire, jumpstarting productivity in your department and making you shine as a rockstar orchestrator of efficient processes.