Assists Frontline Customers as They Navigate COVID-19 Demand Surge
Irvine, CA – April 30, 2020 – Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business processes, today announces it is providing 90 days of complimentary, 24/7 support for healthcare, emergency services and government sector customers as they navigate the quickly evolving climate in the wake of COVID-19.
“We recognize COVID-19 has created a rapidly changing and uncertain environment, so we’ve extended this higher level of support for organizations in the healthcare, emergency services and government sectors,” says Reynolds C. Bish, Chief Executive Officer at Kofax. “We’re ensuring all of our customers on the frontlines of this pandemic have the Kofax support they need to scale and maintain their processes and operations.”
Organizations around the world are facing unprecedented workforce and operational challenges as the COVID-19 virus interrupts all facets of daily life. Prioritizing workforce safety and continuity, it’s essential for those in healthcare, emergency services and government to continue their work as seamlessly as possible. Uninterrupted access to Kofax’s support for these frontline customers extends across all Kofax services critical to operations and regions globally.
Technologies like eSignature, mobile capture and conversational user experiences are more than frictionless, digital interfaces — they’re touchless, social distancing interfaces supporting the evolving and highly distributed economy that will quickly institutionalize new business practices. Whether it’s an industry searching for capacity or trying to adapt and drive demand, this crisis will rapidly accelerate the adoption of such digital experiences and automation.
Healthcare, emergency services and government sector customers with active maintenance agreements can contact Customer Support at Coronavirus.Response@kofax.com to register for and receive this extended support.
Kofax software enables organizations to Work Like Tomorrow™ – today. Kofax’s Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability. Kofax provides a rapid return on investment for over 25,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its award-winning software and solutions through its direct sales and services organization and more than 850 indirect channel partners and integrators in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.