Irvine, CA, January 11, 2018 – Kofax®, a leading provider of software to simplify and transform the First Mile™ of business, today announced record sales achievements for Kofax Kapow™, its leading robotic process automation (RPA) software that mimics human actions to automate a wide range of manual, repetitive tasks and drive continuous improvement. With interest in RPA technology and demand for Kapow at an all-time high, Kofax has declared 2018 the Year of the Robot.
With hundreds of thousands of Kapow software robots deployed at more than 550 enterprise customers, BPO providers and shared service organizations around the world, Kapow has enabled exceptional results by driving better operational efficiency, customer responsiveness, compliance and cost savings. Kapow’s automation capabilities are being leveraged across a wide range of use cases and industries including customer and employee onboarding, banking, insurance, supply chain, logistics, finance, accounting, marketing, and customer service.
Unlike other RPA software, Kapow's unique architecture runs all robots on a centralized server and does not require a virtual desktop infrastructure. These smart robots interact seamlessly with applications, trigger responses, and communicate across enterprise systems, web sites and desktop applications. Kapow robots can be implemented without complex coding or lengthy development cycles, which speeds project deployments and increases ROI.
In 2017, Kapow experienced widespread global adoption across all geographies and channels, and record revenues, building on its previous success and positioning the company to continue to grow market share. Kofax also doubled its investment in RPA to further speed its pace of innovation.
Kofax certified more than 165 resellers in its global channel partner program to address increasing demand for RPA software, particularly in the financial services and logistics sectors. As a result, Kofax realized more than 50 percent revenue growth through such partners. In addition, several globally recognized systems integrators, including Deloitte and Infosys, forged alliances with Kofax to certify their consultants and bring Kofax Kapow to clientele in a range of industries around the world.
Kapow can be seamlessly leveraged with the Kofax TotalAgility® digital transformation platform to deliver a complete process automation solution. Kapow Robotic Process Intelligence can also be leveraged to provide interactive views of system performance and robot metrics for optimizing RPA implementations, proactively monitoring trends, ensuring compliance, detecting potential problems in real time, and increasing the productivity of an organization’s digital workforce.
According to William Fellows, Founder and Vice President, 451 Research, “Enterprises today are eager to automate processes well beyond the limits of legacy technology. Robotic process automation is the new tool of choice – streamlining mundane, repetitive tasks, allowing workers to focus on higher-value assignments, and saving the company time and money. Leveraged in tandem with mature, proven technologies, RPA has the potential to exponentially increase efficiency throughout an organization.”
“Our clients see the inherent benefits of RPA but expect even smarter technology," said Michael Engel, Intelligent Automation Center Leader at PwC. "Blending proven Kofax capabilities like intelligent data capture and process orchestration with RPA offers the innovation essential to driving meaningful adoption in the near term.”
“Customers have come to expect speed and accuracy which are difficult to deliver with manual processes,” said Paul Watkins, Manager of Web Technologies, Web and Channel support at Duke Energy. “We receive hundreds and thousands of service start and stop requests each year which can take three business days to process when performed manually. Kapow processes requests around-the-clock, immediately sending confirmations to customers who can rest assured their requests are received and their services scheduled.”
“We delivered exceptional performance throughout our business in 2017,” said Reynolds C. Bish, Chief Executive Officer of Kofax. “Kapow revenues grew to record levels and we realized substantial synergies and success in combining it with Kofax TotalAgility to provide a more complete process automation solution with market leading capabilities and competitive differentiation. Our prospects in 2018 are even greater.”
Kofax is a leading provider of software to simplify and transform the First Mile™ of business. By capturing information and automating information-intensive processes, Kofax helps improve customer engagement, greatly reduce operating costs and increase competitiveness and profitability for more than 20,000 customers in financial services, insurance, government, healthcare, supply chain and other markets. Kofax delivers its information capture, robotic process automation, financial process automation and customer onboarding solutions through its direct sales and service organization, and a global network of more than 1,000 authorized partners in more than 70 countries throughout the Americas, EMEA and Asia Pacific.
January 11, 2018