Rising medical costs continue to be the key operational challenge for health, accident and injury insurers—many struggle to process and pay claims through an inefficient combination of paper-based, manual tasks and digital steps spread over a variety of systems. Payers must find ways to drive efficiencies so they can avoid raising premiums, afford the growing cost of health care and regulatory compliance, and remain profitable in the markets they serve.
Deploy automation to improve speed, accuracy and visibility across your claims process and drive out unnecessary costs. Handle more claims with fewer people and greater accuracy, avoid hiking premiums and improve relationships with providers and subscribers—while still maintaining margins.
Previously, we had many employees working overtime just to stay on top of the flood of paper coming into our claims area, which was impacting their work-life balance and driving up costs for the company. The increased automation and insight delivered by Kofax solutions has significantly improved productivity, helping claims teams to get more work done in less time and boosting employee satisfaction.
When you reduce the amount of manual, paper-based tasks and speed the claims process with fewer touch points, you save your organization time and money. You eliminate keying errors before they have a chance to cause havoc, immediately identify and take action on provider errors, and send only “clean claims” through the process.