Enhance Constituent Engagement and Simplify Application Processing
The application process is often the first and most information-intensive interaction you will have with your constituents. As a government agency today, you face the challenge of interacting with different generations and their varying expectations when engaging with your agency. Some constituents are more comfortable with paper and in-person meetings, while others want immediate, anywhere application access, from any device. How do you capture your constituents’ information, communicate using their preferred channel, and conquer your own processing hurdles - all at the same time?
Allow constituents to submit applications using mobile, web, or traditional paper-based channels and automatically send that information to your agency’s current systems to speed processing, enhance communication and improve operational efficiency. Streamlining your application processing can significantly improve constituent engagement for public assistance programs, business licenses, workforce development programs and more.
Whether in the field or the office, capture images, forms and supporting documents directly into a constituent’s file.
Handle your entire application process electronically, for hands-free straight-through processing.
Reduce manual work and leverage your current technology investments with integration to your core systems.
Advance your government’s digital transformation by freeing staff from manual tasks to focus on serving constituents.
Seven Ways to Make Your First Mile Smarter for Government
Helping Clients Succeed
Governments must be prepared to meet citizens on their own terms and via their preferred channels (for example, paper, online, in-person, by phone, via mobile devices); also they need to offer citizens the opportunity to switch channels mid interaction.
When you automate and simplify the collection and processing of constituent information for government programs, you reduce your application processing time from days to minutes and make your constituents’ experience as easy and smooth as possible.
Power your application processes. Empower your constituents.