Differentiate Your Customer Experience

CX is the catalyst for digital transformation. Learn how.

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Kofax

Power Digital Transformation—Empower Your Customers. Start Here.

A solid brand with a competitive portfolio and clever marketing used to be keys to business success. Now, customer experience is the driver of your organization’s future, and today’s sophisticated, connected and empowered customers won’t hesitate to defect to the competition if your processes are manual, slow and painful. To compete and sustainably grow, you need to automate, simplify and speed both customer transactions like onboarding and case management and back-end functions like financial processes and regulatory compliance.

More than 25,000 organizations power their digital transformation and simplify the customer journey with our unified platform.

Power a completely connected enterprise with easily-accessible information and automated processes to empower your customers and deliver total enterprise agility.

Ready to power digital transformation in your organization? Let’s get started.

Customer Experience

When outdated business processes drive customer capabilities, a customer’s experience with your organization is bound to be complex, painful and inflexible. Ensure a seamless and consistent customer journey and pave the way for successful long-term relationships.

Operational Excellence

Imagine your operation with a modern infrastructure, seamless data integration between systems, paperless processes and proactive customer communications. Employees are empowered to serve customers, not push papers, and processing times and costs are dramatically lowered.

Risk and Compliance

As regulations multiply exponentially across industries, the cost of compliance continues to rise, especially in highly-regulated industries like banking, insurance and the public sector. Reduce the burden of compliance, capitalize on the rewards of risk management and drive efficiencies with technology that features flexible, rules-based workflows that quickly and easily adapt to regulation changes and updates.


Cross Industry

Digitize, automate and accelerate customer and back-end processes with market-leading software.

Robotic Process Automation >

Automate tasks to eliminate errors and deliver 100% data accuracy at a fraction of the time and cost.

Digital Transformation >

Transform the customer journey via the world’s first unified digital transformation platform.

Web Data Extraction >

Automatically extract and integrate business-critical web data to inform business decisions.

Customer Onboarding >

Engage customers with a simple, flexible and intuitive onboarding experience.

Dynamic Case Management >

Deliver exceptional customer service and business outcomes by managing complex, dynamic business processes.

Digital Mailroom >

Extract and validate incoming information and distribute to business process workflows.

Process Intelligence >

Monitor, analyze and optimize the quality of your business processes through actionable insights.

Regulatory Compliance >

Ensure the consistent application of business rules and regulatory requirements through automation.

Financial Process Automation >

Streamline end-to-end financial processes to boost productivity, lower costs and increase visibility and control.