Accelerate Banking Transactions and Empower Customers Through Self-Service Capabilities

Kofax

Today’s mobile-first consumers are unlikely to have the patience to stand in line at a branch, enter information repeatedly or wait days for an application approval. However, the systems running many banks weren’t designed for the speed and intuitive self-service options required to satisfy customers.

Accelerate banking transactions and customer onboarding by empowering your customers to open an account or apply for a loan via their method of choice. Customers can use their mobile device to snap a photo of an ID or document, a check for deposit or a card for account funding, as well as use a tablet at a branch kiosk. By embracing a digital self-service/assisted-service model via a single, open platform, you build customer loyalty while driving revenue.

How Smart Mobile Capture Can Give Your Business the Competitive Edge

Helping Clients Succeed

South African Bank
ING-DiBa AG
UAE Bank

With our app, every customer can turn his smartphone into a document scanner. That way, he can provide digitized documents that we can process end-to-end with no difficulty. The smartphone, with all its technical possibilities, is a completely new channel for communicating with our customers.

Power an Engaging Customer Experience

When you embrace a digital self-service/assisted-service model, you build loyalty by offering customers the control, functionality and visibility they expect—all while enjoying faster processing, fewer errors and greater efficiencies.

Power your application processes.
Empower your customers.