Gain Valuable Insight into the Effectiveness of your Mobile Capture Solutions
“Mobile first” has become a go-to-market business mantra as smart phone usage continues to rise, and offering customers mobile options that seamlessly integrate with multiple channels is a vital piece of your digital transformation puzzle. Understanding when and how customers are using mobile solutions is critical to leveraging this channel to simplify and improve the customer experience. When your customers have a great experience, they become your most loyal customers and advocates.
Proactively Monitor Adoption and Usage of Your Most Critical Onboarding Channel
Adoption rates and stickiness are critical to the long-term success of mobile apps. Out-of-the-box dashboards using the technology of Kofax Insight, an enterprise-class analytics platform used by many top global financial institutions, measure the effectiveness of your mobile solutions and help you create a continuous feedback loop to stop problems in their tracks and ensure that your mobile solutions are performing to customer expectations.
Ensure Compliance and Eliminate Risk
A single, unified solution allows you to achieve in-depth visibility and understanding of how your mobile software is performing and complying not just within the system, but in the processes around it.
Effortlessly Scale With Additional Solutions
With analytics dashboards available for SDK, Bill Pay, Mobile ID and Deposit Capture server frameworks, this single, integrated and flexible analytics solution enables you to start with one product module and easily add others when you deploy new solutions.
Ready to learn more about Kofax Analytics for Mobile
Highly visual dashboards with one-touch drill-down deliver near real-time data on system performance and individual actions, empowering administrators to monitor and improve important mobile operating conditions.
Improve Customer Engagement with Analytics
Leverage mobile as a differentiator and use analytics to monitor customer adoption, usage and engagement. Identify trends and ultimately improve your mobile experience over time.
Evaluate and Diagnose Problems Faster
The intuitive graphical interface empowers business users to investigate operational data, discover issues and evaluate the effectiveness of resolutions without involving IT.
Pre-built analytics dashboard
Gain instant valuable insights into your Kofax mobile capture solution and frameworks from day one without the need to develop costly custom dashboards from scratch
One-touch drill down
Highly visual, simple, yet powerful interactive dashboards support one-touch drill down to quickly surface more detailed information