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PAPERPORT SUPPORT INFORMATION


Find answers to your product questions: Search the free online database, log into online support, find customer service phone numbers, product feedback or feature request

Track Your Online Order

Get your shipping tracking number or view your order/shipping status

  • If you purchased before June 30, 2019 click HERE
  • If you purchased on or after July 1, 2019 click HERE

 

Customer Service (USA & Canada)

Monday-Friday, 9am to 5pm (EST/EDT)
+1 678 631 6202

Technical Support (USA & Canada)

Monday-Friday, 9am to 5pm (EST/EDT)
+1 678 631 6202
For help with activating, registering, configuring, or other problems encountered using your Kofax Desktop Product.

Online Support

Search the PaperPort Knowledge Base

Documentation

PaperPort/PaperPort Standard
PaperPort Professional

Customer Service & Tech Support (International)

Monday-Friday, 9am to 5pm (Local Times)

  • USA & Canada +1 678 631 6202
  • UK +44 20 3051 4034
  • France +33 1 85 14 92 28
  • Germany +49 6441 67138 58107
  • Italy +39 02 252 0507
  • Spain +34 919 01 42 21
  • Belgium +32 2 588 54 07
  • South Africa 800 98 0174
  • Australia +61 1 800 201 449
  • New Zealand +64 800 359 801
  • Malaysia 1800-81-2985
  • Singapore +65 800 492 2275
  • Hong Kong +852 800 933 096
For help with Product/Sales Inquires, Activation, Licensing, Registration and Returns.

 


Business to Business Customers

Customers and Partners who have a business to business relationship with Kofax, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account through the following site to ensure proper handling of support entitlement.

Kofax Customer Portal