Monitor and Manage the Operational Health of Tungsten Systems
Ensure high service levels and peak performance of business-critical document processing systems with real-time performance metrics.
Real-Time Monitoring and Management
Tungsten Monitor™ improves the day-to-day operational management of your entire Tungsten software suite by managing and assessing capture and communication channels, including service level metrics, historical performance data and real-time processing status. Be up and running quickly using agentless, pre-built integrations.
Why Customers Choose Monitor
How Monitor Can Help
Analytics Dashboards
Technical and non-technical users can view system health via a standard browser, tablet or smartphone.
Notification and Escalation
Automated notification options can be escalated in different levels to existing system management frameworks, notification systems or administrators.
Customized Performance Metrics
Define and tailor service levels and thresholds to your business needs and easily visualize the information.
Intuitive Setup
Set up and monitor your platform in an easy-to-use graphical environment with predefined wizards to jumpstart implementation.
System Management Integration
Integrates with existing ticket systems and management frameworks such as SolarWinds, ServiceNow, HP OpenView, IBM, Microsoft SCOM, with minimal deployment effort.