Engage Customers With Our Robust Customer Communications Management Software
Tungsten Communications Manager automates communication, personalizing every customer interaction.
Automate the Creation of High-Quality Communication
Ideal for any outbound communication including contracts, proposals, insurance and mortgage documents, Tungsten Communications Manager™ puts your line-of-business managers in control of their correspondence. With minimal IT involvement, documents can be delivered across channels such as e-mail, social or digital, making the solution a key component in your digital workflow transformation initiatives.
Why Customers Choose Communications Manager
How Communications Manager Can Help
Content Management
Centralize content assets and make them more accessible while providing greater searchability and security. Minimize the aggregation of assets to manage.
Communication Design
Easily update branding and apply the changes to your documents based on data and business rules. A single template can support all brands, making it quicker to keep documents current.
Lifecycle Management
Manage business processes like reviewing and approving individual assets along the content lifecycle.
User-Friendly Platform
Scale document processes using templates and other building blocks from a central database.
Omnichannel Delivery
Design and build communications for multiple channels integrated with your existing customer management technology.
End-to-End Automation
Integrate with Tungsten TotalAgility™ to enable on-demand document generation. Turn communications into digital transactions through an out-of-the-box integration with Tungsten SignDoc® e-signature capabilities.
More Tungsten Automation Solutions
Tungsten Communication Server
Communication Server automates the exchange of information by integrating your inbound and outbound communication channels.