We want you to be delighted with your new purchase. However, if you need to return an item, we are here to help.
Please contact Customer Service at (800) 654-1187 if you have questions on the best product suited for your needs.
For volume licensing discounts, please request a quote here.
Returns & Refunds
If you purchased your product online on Kofax.com, please click here for a refund request.
If you purchased your product from a retail location or other online retailer, contact Customer Service at (800) 654-1187 for a Return Merchandise Authorization (RMA) number for return. Proof of payment is required. Please allow 6-8 weeks for refund.
Note: Kofax offers a thirty-day money back guarantee for the purchase price on all retail products, beginning on date of purchase.