Whether you’re at 10 percent or 90 percent business process automation, you can mind the financial gaps with robotic process automation (RPA). RPA is emerging as a key technology to take your financial process automation (FPA) to the next level of optimization and accuracy.
While you can’t make customers like you, you can change those moments of engagement they encounter along the way that impact their experience. And the key to doing this successfully is by engaging them when, where and how they want.
This eBook makes the case that program enrollment is a government agency’s most important constituent engagement. It guides the reader through a 7-step assessment of their current program enrollment capabilities, and it offers proactive solutions for creating a better program enrollment experience.
Continuing to do “business as usual” is a landmine for any organization in any industry. Emerging cost-effective solutions‒such as robotic process automation and process intelligence‒can help you transform your operations to deliver better results.
When it comes to harvesting data, one size does not fit all. Web scraping is a static process that simply cannot keep up with dynamic environments and requirements. Learn about your options.
Your audience is changing, are you changing with them? If you want to improve your conversion rates when onboarding customers, this report is for you.
Mobile technology continues to transform the way insurers engage with policyholders. To win in this competitive environment, you need to employ a future-ready mobile solution that meets your business goals as well as the ever-changing expectations of your customers.
Whether it’s applying for a new policy or filing a claim, customer interactions are where the battle for lifetime brand loyalty begins. Customers expect ease of use, intuitive, self-service, fast response and visibility into the process.
Securely capture and transform paper documents into data that can connect front-end process with legacy systems across departments and locations.
Applicant onboarding is a make or break opportunity for insurance organizations. While it’s always been important to make the process intuitive and easy for new customers, the advent of digitization makes expediting this key process even more critical.