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Duke Energy Powers Process Automation with RPA

The use cases for robotic process automation are numerous, but charting an RPA path beyond the proof of concept or initial deployment is a struggle for many organizations.

Watch this replay to learn how Duke Energy, one of the largest utilities companies in the U.S., has harnessed the power of Kofax Kapow™ to automate processes across customer service and finance, including how they:

  • Prioritized processes most suitable for RPA
  • Assembled a team of internal stakeholders
  • Realized incredible benefits including 75% automation in one use case
  • Are scaling RPA across the organization


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