Kofax and Marketforce's Digitizing the Customer Experience in Banking webinar explored the modern customer’s expectations of digital banking and the benefits of a predominantly digital customer experience for banks. It also covered the challenges to the process, in relation to technology, security and trust. Watch the on-demand version of the webinar with experts from Barclays, Santander, Lloyds Banking Group and Kofax.
Robert Brown, Managing Director, Global Head of Design, Barclays
Alastair Smith, Head of Customer Experience & Channel Support, UK Banking, Santander
James Fulker, Director of Digital Sales and eCommerce, Lloyds Banking Group
Darren Collins, Financial Services and Insurance Director, Kofax