From future advances in Artificial Intelligence to the ascent of Alexa, the wave of robotics is set to re-write the rulebook on customer experience. And with 80% of businesses planning to invest in chat-bots by 2020, how prepared are you? Watch Marketforce's on-demand webinar and learn how automation is transforming customer interactions.
Watch today and explore the use of RPA for automating Customer Due Diligence (CDD) and Know Your Customer (KYC) processes and provide real-world customer examples.
Can you intelligently extract and validate invoice data from a wide range of sources and formats? What about automating approvals, exception handling, and integration with your ERP solution? The Best-in-Class are over 2x as likely as their peers to have all these capabilities. And they got there by investing in Robotic Process Automation (RPA), effectively supercharging their accounts payable performance.
Integrating Artificial Intelligence (AI) concepts into your onboarding processes can help you reach a broader set of new customers while increasing revenue and differentiating your organization from the competition. So why are only 15% of financial institutions using AI to deliver an engaging customer experience that stands out?
Watch today and learn how several leading transportation and logistics companies are using Robotic Process Automation (RPA) to automate manual tasks that are core to their logistics operations and customer experience.
In this webinar Carl Lehmann, Principal Analyst at 451 Research discusses how industry leading enterprises pursue digital transformation from both business and technical perspectives. View this webinar to learn how to define and structure digital transformation initiatives unique to your firm and how best to make use of digital automation platforms for IT and business transformation.
As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and how to build a center of excellence (COE) to expand and optimize the use of RPA beyond initial deployment.
Discover how carriers are using mobility to transform claims and learn what's important to consider when building your own mobile strategy. Listen as Kofax customer HTH Worldwide describes their journey of building mobile into their claims process, the challenges they faced and the results they achieved.
As AP becomes more central to cash management, supplier relationships and business intelligence, your organization must master new processes and technologies to maintain AP's focus on and alignment with business objectives.
Watch this discussion on how financial institutions are implementing “omni-channel onboarding” to initiate long-term relationships, tracking and analyzing transaction flows within each channel, and eliminating paper-based onboarding processes while reducing costs and time delays.