29 results

Customer Experience in the Age of Robotics

From future advances in Artificial Intelligence to the ascent of Alexa, the wave of robotics is set to re-write the rulebook on customer experience. And with 80% of businesses planning to invest in chat-bots by 2020, how prepared are you? Watch Marketforce's on-demand webinar and learn how automation is transforming customer interactions.

Automate Your Customer Due Diligence Banking Processes with Robotic Process Automation

Watch today and explore the use of RPA for automating Customer Due Diligence (CDD) and Know Your Customer (KYC) processes and provide real-world customer examples.

Accounts Payable: Automation, Efficiency and the Emergence of RPA

Can you intelligently extract and validate invoice data from a wide range of sources and formats? What about automating approvals, exception handling, and integration with your ERP solution? The Best-in-Class are over 2x as likely as their peers to have all these capabilities. And they got there by investing in Robotic Process Automation (RPA), effectively supercharging their accounts payable performance.

Applying Artificial Intelligence to Customer Onboarding

Integrating Artificial Intelligence (AI) concepts into your onboarding processes can help you reach a broader set of new customers while increasing revenue and differentiating your organization from the competition. So why are only 15% of financial institutions using AI to deliver an engaging customer experience that stands out?

Webinar Recording: Transform Your Logistics Operations with Robotic Process Automation

Watch today and learn how several leading transportation and logistics companies are using Robotic Process Automation (RPA) to automate manual tasks that are core to their logistics operations and customer experience.

Digital Transformation Through Automation

In this webinar Carl Lehmann, Principal Analyst at 451 Research discusses how industry leading enterprises pursue digital transformation from both business and technical perspectives. View this webinar to learn how to define and structure digital transformation initiatives unique to your firm and how best to make use of digital automation platforms for IT and business transformation.

KMPG & Kofax Reveal RPA Early Adoption Success Stories

As more organizations make robotic process automation (RPA) a key digital transformation strategy, many questions have arisen regarding the best use cases, the use cases to avoid, and how to build a center of excellence (COE) to expand and optimize the use of RPA beyond initial deployment.

Claims To Go—Mobile-First Thinking for Claims

Discover how carriers are using mobility to transform claims and learn what's important to consider when building your own mobile strategy. Listen as Kofax customer HTH Worldwide describes their journey of building mobile into their claims process, the challenges they faced and the results they achieved.

The State of ePayables 2017: The Convergence of Cash, Suppliers and Intelligence

As AP becomes more central to cash management, supplier relationships and business intelligence, your organization must master new processes and technologies to maintain AP's focus on and alignment with business objectives.

Making Customer Experience the Driver of Omni-Channel Onboarding

Watch this discussion on how financial institutions are implementing “omni-channel onboarding” to initiate long-term relationships, tracking and analyzing transaction flows within each channel, and eliminating paper-based onboarding processes while reducing costs and time delays.


29 results