Freight forwarding and logistics specialist Davies Turner transforms customer service with Kofax RPA™. Emma Curzon, Business Analyst Manager shares how automated inventory and order tracking provide customers with insights into stock and shipments and helps teams work more productively—enabling the company to take on more business without increasing headcount.
Within months and without coding, Duncan & Sons created and deployed over 70 robots to fill and manage 6,000 containers per month. Their digital workforce traces containers and automatically feeds that data to their transport management system.
Duncan & Sons employees no longer need to manually enter in information. A Kofax RPA robot simply scans the pdf, finds the order in the transportation management system and saves a copy of the document in the appropriate file. With employees focusing on higher-value work, staff retention is higher and attracts new talent interested in technology to join the company.
With successful Kofax RPA implementation, ABN AMRO Bank NV looks toward Kofax Intelligent Automation platform to build their digital workforce to Work Like Tomorrow.
With successful Kofax RPA implementation, Yorkshire Building Society looks toward Kofax Intelligent Automation platform to build their digital workforce to Work Like Tomorrow.
With successful Kofax RPA implementation, Stolt Tank Containers looks toward the Kofax Intelligent Automation platform to build their digital workforce to Work Like Tomorrow.
With successful Kofax RPA implementation, Stolt Tank Containers looks towards the Kofax Intelligent Automation platform to build their digital workforce to Work Like Tomorrow.
The global economy and business world is experiencing a radical revolution.
The customer experience is a journey. From new account openings to renewals and referrals, every interaction is an opportunity to provide a great experience and create a long-lasting relationship.
Jim Marous of the Financial Brand, Breana Patel of Bonova Advisory, Mike Quindazzi of PwC and Russ Gould of Kofax describe where the banking industry is, where it's headed and what's needed to meet customer expectations.