The customer experience is a journey. Things like opening an account, applying for a loan, credit or insurance… every interaction is an opportunity to provide a great experience for a lasting customer relationship. Kofax digital transformation solutions accelerate these journeys to a positive result.
Propelled by the wealth of data at their fingertips, customer expectations for mobile retail experiences are at all-time highs. Simple, accurate and fast mobile solutions empower you to provide customers a better experience that improves satisfaction and breeds loyalty.
Is Robotic Process Automation (RPA) a flash in the pan or a sustainable technology? What are top use cases across industries and business functions? What’s the difference between RPA and Artificial Intelligence (AI)? Craig Le Clair, Principal Analyst and VP at Forrester Research, answers these questions and more in this new Q&A.
Who owns Robotic Process Automation (RPA): business or IT? What’s the best way to calculate total cost of ownership for RPA? And is there a secret formula for estimating FTE savings and FTE holdbacks to run your RPA operation? Craig Le Clair, Principal Analyst and VP at Forrester Research, answers these questions and more.
Learn how application automation can streamline your government services, whether you serve individual citizens or businesses. Solve your internal processing and external constituent communication challenges without having to overhaul your systems.
Making business decisions without knowing the facts means you’re just guessing. What you need is the power of analytics to gain true insight into the heart of your business processes - from internal operations and processes to external customer interactions.
As your business undergoes digital transformation, E-Signature is a key component of a Digital Transaction Management landscape.
With the goal of automating processes to support a higher level of care, County of Ventura implemented Kofax solutions enabling them to convert tens of thousands of active cases from paper to electronic, achieve significant yearly savings in office and storage space and eliminate file transportation costs.
Partners, suppliers, and portals are often managed manually, which is complex and labor-intensive. Quickly and easily automate manual data aggregation and business processes, enhance data-driven decisions, and free staff to focus on higher-value tasks, without relying completely on IT.
Based on the Kofax SignDoc® SDK, Anasoft Signatus enabled companies like Cetelem (part of BNP Paribas Group) to streamline processes and reduce paper costs at its branches. With a legally binding, integrated solution, the toolkit emboldened the bank's move toward digitization and conservation.