According to AIIM, every organization is on — or should be on — a digital transformation journey. The heart of this transformation journey is understanding, anticipating, and redefining internal and external customer experiences. AIIM’s recent research in the State of the Industry report identified digitalizing core organizational processes as currently the most important practice area for organizations relative to achieving their digital transformation goals.
Download this report to discover:
- How different organizations view process automation
- Whether the reality of their current efforts is enough to achieve true digital transformation
- What’s next for four key Intelligent Information Management practices AIIM deems critical for success
