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Case Studies

162 Results

/Learn/Case-Studies/2019/cs_krungsri-consumer_en

Krungsri Consumer Boosts Customer Service Responsiveness with Automation

In Thailand’s retail banking space, competition for customers is more intense than ever. To stand out from the crowd, Krungsri Consumer is using automation from Kofax RPA to deliver more responsive services. With an 85 percent increase in productivity across the business, the bank is freeing up time to delight its account-holders and attract new customers.

/Learn/Case-Studies/2019/cs_infosys_en

Infosys Helps a Large European Bank Unlock New Efficiencies Across Three Lines of Business with Kofax RPA

A large European bank cut thousands of hours of manual effort and saved millions of dollars across three lines of business with Kofax RPA. Kofax business partner Infosys completed the implementations, helping the bank realize the full value of its automation investments.

/Learn/Case-Studies/2019/cs-serco

Serco Deploys a Digital Workforce to Boost Case Management Efficiency for a Major US Federal Agency

Serco assists millions of consumers each year through case-management efforts which involve the intake and processing of tens of millions of documents and hundreds of millions of data records.

/Learn/Case-Studies/2019/cs_borusan_en

Borusan Cat Lays the Foundation for Digital Transformation with Automation from Kofax

To maintain its leading position in a fast-changing, sales-driven industry, Borusan Cat has embarked on a digital transformation. As a first step on this journey, the company engaged business partner NovaCore to deploy Kofax RPA™—saving 1,700 person-days per year, uncovering new sales opportunities, and sharpening Borusan Cat’s competitive edge.

/Learn/Case-Studies/2019/cs-intesa-sanpaolo-empowers-staff-to-focus-on-strategic-tasks-that-boost-productivity

Intesa Sanpaolo Empowers Staff to Focus on Strategic Tasks That Boost Productivity

Intesa Sanpaolo wanted staff to focus on promoting its products and services, but employees found much of their time consumed by tedious manual work. By deploying Kofax Transformation™, Intesa Sanpaolo has fully automated lower-value tasks, which frees up precious time for its staff to focus on selling and customer service.

/Learn/Case-Studies/2019/cs-readdy

READDY Helps Energy Providers Deliver a Frictionless Switching Process

In countries across Europe, multiple energy suppliers compete for residential power and gas consumers. To make it easy for suppliers to show consumers how much they could save by switching, READDY uses Kofax OmniPage Server to support a mobile app that scans and extracts the key information from customers’ existing bills and generates quotes automatically

/Learn/Case-Studies/2019/cs-williams-roberts-lawyers

Williams Roberts Lawyers Enhances Visibility and Control of Costs with Kofax

Disbursement costs are a significant component of legal billings, and tracking them accurately is crucial for firms like Williams Roberts Lawyers to maintain healthy margins. To deliver fine-grained visibility into the true cost of serving its clients, the firm uses Fuji Xerox multifunction printers with a cost recovery solution based on Kofax Equitrac.

/Learn/Case-Studies/2019/cs_meopta_en

Meopta Begins its Digital Transformation with Accounts Payable Automation from Kofax

With invoice volumes growing year-on-year, the accounts payable (AP) department at high-tech optics manufacturer Meopta found itself buried in time-consuming manual work. Using Kofax TotalAgility, Meopta automated its invoice approval workflow: boosting efficiency, cutting approval times in half and avoiding a 30 percent increase in AP headcount.

/Learn/Case-Studies/2019/cs_specialist-insurer_en

Specialist Insurer Boosts Efficiency and Slashes Claim Processing Times through Automation

This specialist insurer uses Kofax RPA™, alongside Kofax Capture and Kofax Transformation, to increase back-office efficiency and boost employee skills. The organization has deployed 25 smart software robots across eight departments, each saving the company 120 hours of high-paid work per year and marking an organization-wide culture shift towards robotic process automation.

/Learn/Case-Studies/2019/cs_northwood-health-systems_en

Northwood Health Systems Automates Patient Workflows to Enhance Care

Focused on integrating solid business principles with sound clinical practices, Northwood embarked on an IT strategy to streamline its administrative functions and to integrate clinical records into one harmonious system using AutoStore® from Kofax and Microsoft SharePoint.


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