How Digital Transformation Drives Better Customer Experience and Engagement Webinar

Your organisation is in the midst of Digital Transformation, whether you are driving it or not. Your customers are central to this transformation, causing it, expecting it to benefit them, pushing the pace by their own use of mobile and other digital technologies.

This webinar includes thought leaders from 451 Research and Lexmark Enterprise Software and highlights how your organisation can exploit digital transformation to radically improve the engagement of your customers and impact your business performance.

Watch this webinar now to learn:

• How digital transformation keeps pace with customer expectations
• Why embracing a mobile-first strategy across the customer lifecycle increases engagement
• The right strategies to digitally transform information-intensive processes across multiple channels

For more information, call our Australian office at (02) 8916 0200, or contact a local office around the world.