Customer Engagement and Onboarding Webinar

Using banking and insurance as examples, 451 Research brings their expertise of customer engagement to this webinar.

The real-time access to information has dramatically shifted the importance of customer engagement and customer onboarding and is changing the expectation of the consumer. Customers expect more from organizations when it comes to consistency, ease, speed and transparency.

In this webinar, we will cover:

  • The gaps in customer engagement and onboarding
  • The "ideal state" of onboarding and engagement
  • How to get to the "ideal state"

For more information, call our United States office at +1 (949) 783-1333, or contact a local office around the world.