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Navigate the Now & Prepare for the Future with Citi-Specific Solutions.

Many institutions including Citigroup have transitioned to customer-facing tools like mobile and online banking. But to work like tomorrow today, you need to digitally transform your operations end-to-end. Of course, this presents a massive challenge. Citigroup depends on numerous processes to get things done, many of which are paper-based and manual. This includes onboarding new customers, approving loan applications and adhering to compliance regulations.

The good news? Citigroup can accelerate digital transformation by deploying Kofax Intelligent Automation solutions that use machine learning to transform data into actionable insights. You can choose automation platforms with embedded artificial intelligence (AI) that smartly recognizes people, processes, and technology to enhance operations, improve data quality and deliver the personalized experience that Citigroup customers expect.

The result? Work more effectively and better serve customers on your terms, while driving efficiencies that ripple throughout your operations.

Let’s get started. Welcome to the Citi Resource Center for Intelligent Automation.


Kofax has been able to help Citi automate data identification, data categorization, & correction of document capabilities, virtually eliminating up to 40 manual steps of data entry.


A Single Platform that Solves Common Business Transformation Challenges

An enterprise platform approach harnesses the power of artificial intelligence (AI) to help you automate complex business processes. Unlock insights, and identify and prioritize automation opportunities from the front office to the back office. Rapidly expand workforce capacity without increasing headcount. And deploy Digital Workforce Management to help you better govern, secure and orchestrate work across people and digital workers.

  • Cognitive Capture: Quickly process and easily understand all content and documents.
  • Process Orchestration: Create efficient and consistent processes across the enterprise.
  • RPA: Intelligently automate tasks to accelerate repetitive work.
  • Analytics: Gain insights into process for continuous improvement.
  • Mobility: Engage customers and employees productively and seamlessly.

Your Path Toward Intelligent Automation Begins Here