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Navigate the Now & Prepare for the Future with Citi-Specific Solutions.

Many institutions including Citigroup have transitioned to customer-facing tools like mobile and online banking. But to work like tomorrow today, you need to digitally transform your operations end-to-end. Of course, this presents a massive challenge. Citigroup depends on numerous processes to get things done, many of which are paper-based and manual. This includes onboarding new customers, approving loan applications and adhering to compliance regulations.

The good news? Citigroup can accelerate digital transformation by deploying Kofax Intelligent Automation solutions that use machine learning to transform data into actionable insights. You can choose automation platforms with embedded artificial intelligence (AI) that smartly recognizes people, processes, and technology to enhance operations, improve data quality and deliver the personalized experience that Citigroup customers expect.

The result? Work more effectively and better serve customers on your terms, while driving efficiencies that ripple throughout your operations.

Let’s get started. Welcome to the Citi Resource Center for Intelligent Automation.


Mitsubishi UFJ Financial Group’s (MUFG) Center of Excellence is leading intelligent automation efforts and driving digital transformation throughout our bank. We’ve empowered our business units to propose automation opportunities, and their daily workloads have been reduced significantly. Our employees are happier, more satisfied, and empowered – all due to automation.

Kofax’s Intelligent Automation platform has driven excitement, and more energy around further adoption and expansion of the program. In addition, our employee mindset is changing as well. They’re no longer concerned automation will replace them. They see it as an extension of themselves. Ultimately it’s become a fundamental shift in their thinking.


A Single Platform that Solves Common Business Transformation Challenges

An enterprise platform approach harnesses the power of artificial intelligence (AI) to help you automate complex business processes. Unlock insights, and identify and prioritize automation opportunities from the front office to the back office. Rapidly expand workforce capacity without increasing headcount. And deploy Digital Workforce Management to help you better govern, secure and orchestrate work across people and digital workers.

  • Cognitive Capture: Quickly process and easily understand all content and rel="noopener noreferrer" documents.
  • Process Orchestration: Create efficient and consistent rel="noopener noreferrer" processes across the enterprise.
  • RPA: rel="noopener noreferrer" Intelligently automate tasks to accelerate repetitive work.
  • Analytics: rel="noopener noreferrer" Gain insights into process for continuous improvement.
  • Mobility: Engage customers and employees productively and seamlessly.

Your Path Toward Intelligent Automation Begins Here