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From future advances in Artificial Intelligence to the ascent of Alexa, the wave of robotics is set to re-write the rulebook on customer experience. And with 80% of businesses planning to invest in chat-bots by 2020, how prepared are you?
Watch Kofax and Marketforce's on-demand webinar and learn how automation is changing The very fabric of customer interactions.
Jonathan Kidd, Head of Digital Operations & Robotics, Bank of Ireland
Elliot Biggs, Strategic Development Director, Ageas
Daniel Robinson, Transformation Director, More Th>n