Cognitive Document Automation (CDA)
Welcome to part two of our six-part series that will take readers on a journey through the latest concepts in multichannel document capture and intelligent OCR, with an emphasis on how AI has transformed what’s possible in making your documents and data work for you – and not against you.
At its core, RPA solves problems associated with data-centric manual tasks and remains ideal as a tool that interacts with websites, business and desktop applications, databases and people to execute repetitive work. Simply put, RPA is the “hand work” of processing electronic data. It empowers human employees to shift from being data gatherers to data users; they can focus on more cognitive and strategic business initiatives that better serve customers—and increase their job satisfaction.
Now that 2018 is in our rearview mirror, we think it’s the perfect time to not only look ahead to the top 10 smart process automation trends coming up in 2019, but also take a moment to reflect on the topics and trends that resonated with our audience this past year.
In recent years, the software robot revolution has shown how robotic process automation (RPA) unlocks the value of electronic data previously trapped in internal and external systems to make it easily accessible, manageable and useable. It has also proven to be a valuable digital coworker to human employees in streamlining operations and expediting key business activities that serve customers.
AIIM’s recent research in the State of the Industry report identified “digitalizing” core organizational processes as currently the most important practice area for organizations relative to achieving their digital transformation goals.
As organizations roll out their robotic process automation (RPA) initiatives, they frequently encounter efficiency challenges with receiving and processing documents and the information contained in them.