11 Results

November 06, 2018 | By Ryan Bazler

Don’t Forget the Documents: Why RPA + Capture/Intelligent OCR Add Up to Better Business

In recent years, the software robot revolution has shown how robotic process automation (RPA) unlocks the value of electronic data previously trapped in internal and external systems to make it easily accessible, manageable and useable. It has also proven to be a valuable digital coworker to human employees in streamlining operations and expediting key business activities that serve customers.

August 27, 2018 | By Ryan Bazler

Documents Need Robots Too – The Missing Piece of the Process Automation Puzzle

As organizations roll out their robotic process automation (RPA) initiatives, they frequently encounter efficiency challenges with receiving and processing documents and the information contained in them.

June 18, 2018 | By Ryan Bazler

The Connection Between Information Capture and Artificial Intelligence

Congratulations, you’ve made it to the final installment of our six-part blog series on how information capture can revolutionize your document and data processing. This series wouldn’t be complete without some discussion of where information capture is headed.

May 22, 2018 | By Ryan Bazler

Information Capture for Digital Transformation

In the previous blog, we discovered there are two sides of the information capture coin: capture of documents/emails (Cognitive Document Automation) and capture of electronic data (Robotic Process Automation). But information capture doesn’t exist in a vacuum; it needs a broader business process that orchestrates the document and data capture tasks and ultimately fulfills the customer request.

May 15, 2018 | By Ryan Bazler

8 Ways to Improve Customer Experience with Automation Technology

Pundits, experts and analysts have been talking about the “Age of the Customer” for several years now, but businesses are slow to catch on. It’s not that we don’t want to create seamless experiences for our customers. The challenge is behind the scenes: A combination of legacy processes and systems that don’t talk to each other or share information, creating a frustrating ordeal for customers.

March 13, 2018 | By Ryan Bazler

How Information Capture Provides Operational Efficiency

In the last blog, we saw how documents could be centrally captured in high volumes to remove paper from the process, and give employees access to the digital form of that document as quickly as possible. The benefits of this improved visibility can be extended to all locations, all channels, and all departments ─the topic of this month’s blog.

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