Irvine, CA and Bethlehem, PA, March 15, 2017
“The Marion County e-warrants case study is a great example of streamlining an otherwise labor-intensive cross-organizational business process with a user-friendly capability, implemented economically and adopted eagerly,” said Rick Holgate, Research Director, Gartner. “It shows tremendous ability to be reused in the nationwide criminal justice community and has potential for application in other similar use cases – such as registration and licensing – to displace manual, paper-based legacy processes.”
“The system was developed quickly and delivered benefits right away,” said Steve Hendrick, BerkOne’s Director of Enterprise Solutions. “The initial rollout was delivered six weeks after we agreed on the re-engineered process. We then tuned the system in response to user feedback for full production use.”
“When you take into consideration the travel time and cost, and the impact of having an officer essentially off the beat performing an administrative task, it added up to a great deal of wasted time, effort and money,” said Pauline Beeson, Director of the Marion County Arrestee Processing Center. “We knew that there had to be a better way to manage search warrant processing—one that would free up our law enforcement and judicial officers to focus on more important duties.”
“Kofax technology is helping us to shape a much more streamlined approach to warrant processing,” added Amitav Thamba, Chief Technology Officer at Marion Superior Court. “We are empowering law enforcement teams, clerical staff and judicial officers to work more quickly and conveniently than ever before, which allows us to fulfill our mission to provide effective and efficient justice for all.”
“Having jointly delivered effective solutions to Marion County over the past six years, Kofax and BerkOne have a deep understanding of county government processes, requirements and challenges,” said Reynolds C. Bish, Chief Executive Officer of Kofax. “When Marion County voiced a desire to streamline the search warrant process, they again turned to us to deploy Kofax TotalAgility. The innovative system saves time, lowers costs and has enabled law enforcement and judicial officers to perform their jobs more efficiently and in the best interest of citizens. It serves as a model for municipalities across the country looking to make similar gains.”
Marion County case study
BerkOne replaces manual processing hassles with streamlined automation solutions. Our clients focus on executing their strategy and growing their business — rather than the distractions of daily transactions. As experts in business process automation, we provide the technology, skills and infrastructure to transform manual procedures into digital workflows. BerkOne delivers turn-key automation solutions that seamlessly replace or integrate with our clients’ systems of engagement and / or systems of record. We use industry leading software for enterprise content management, workflow automation, analytics, document scanning, recognition, and mobile forms. Comprehensive solutions may include hardware, associated IT infrastructure, cloud computing, scanning and lockbox services, physical records management, printing and mailing, physical security, training and helpdesk support.
Kofax is a leading provider of software to simplify and transform the First Mile™ of business. Success in the First Mile can dramatically improve the customer experience, greatly reduce operating costs and increase competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 25,000 customers in financial services, insurance, government, healthcare, higher education, supply chain, business process outsourcing and other markets. Kofax markets its solutions via a direct sales and service organization, along with a global network of more than 1,000 authorized partners in more than 70 countries throughout the Americas, EMEA and Asia Pacific.
For further information contact Sylvia Chansler, (949) 783-1476, email@example.com.
March 15, 2017