March 24, 2020
On March 24, Brother International announced a partnership with Kofax under which Brother will offer Kofax ControlSuite on selected Brother laser printers and MFPs, as well as selected inkjet models.
March 16, 2020
Knowledge management software and services providers are embracing a fresh wave of technological innovation. It’s necessary because—among both customers and employees— there is a heightened expectation that the right information will be delivered to the right people at the right time.
Across industries, the explosion of unstructured data is transforming markets. As new and innovative businesses disrupt the status quo and customer expectations constantly grow and change, it’s never been more important for organisations to focus on digital transformation.
March 16, 2020
Robotic Process Automation should be a positive – a chance to reduce drudge work. But when some people hear RPA, they think job loss: Here are 5 ways leaders can manage fears
For true, end-to-end digital transformation, companies need to think bigger and make the important shift in mindset from task automation to process automation.
Instant gratification. Your customers want it, but their demands constantly change. While you can’t read their minds, you can transform the customer experience (CX) by proactively evolving your business processes into Intelligent Operations.
The current hype about robotic process automation comes with questions, concerns, and misconceptions about what RPA can and can't do. Let's examine 5 key facts business leaders should understand
Knowledge management software and services providers are embracing a fresh wave of technological innovation. It’s necessary because—among both customers and employees—there is a heightened expectation that the right information will be delivered to the right people at the right time.
The world's data is ubiquitous, and it's evolving the potential of what an enterprise can achieve. If organizations could only tame the volume, velocity and variability, they could use data to predict sales, stop customer churn, detect fraud, manage equipment, build products more quickly and find new sources of revenue.
March 1, 2020
Thames Water's CIO Tony McCandless tells Digital Bulletin how the organisation is putting the customer experience at the heart of its £1 billion digital programme. Elsewhere, we visit Hartmann Group in Germany to see how the company is using technology to save lives.